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1. Introduction
This Privacy Policy explains how https://ayauk.com/ collects, uses, and protects the personal information of users and customers when using the website https://ayauk.com/, in accordance with applicable laws and regulations, in particular the General Data Protection Regulation (GDPR).
By using our website, you agree to the terms of this Privacy Policy.
2. Data Controller
The data controller responsible for processing personal data is:
Telephone number: +33 1 89 62 38 03
Email address: aya.storeuk@outlook.com
3. Data Collected
We collect various categories of personal data from users, including:
Identification information: first name, last name, postal address, email address, telephone number.
Payment information: bank card details (encrypted and secured via our payment service provider).
Browsing data: IP address, browser type, pages visited, time spent on the website.
Order-related data: purchase history, products viewed, shopping cart, preferences.
This data is collected when you:
Browse our website.
Create a customer account.
Place an order.
Contact us via a form or by email.
Subscribe to our newsletter.
4. Purposes of Data Processing
The collected data is used for the following purposes:
Order processing: payment management, delivery, and order tracking.
Website and customer service improvement: personalisation of the user experience and customer support.
Marketing and communication: sending newsletters, promotional offers, and product information (subject to your consent).
Website security: fraud prevention and transaction security.
5. Data Sharing
Personal data collected may be shared with third-party service providers as part of the services related to the operation of the website, including:
Payment service providers (banks, payment platforms).
Delivery and logistics services.
Data analytics service providers (such as Google Analytics).
These service providers undertake to respect the confidentiality and security of the data.
6. Data Retention
Personal data is retained only for as long as strictly necessary for the purposes described above:
Order data: retained for 5 years after completion of the order.
Browsing data: retained for 13 months.
Marketing data: retained until the user unsubscribes from the newsletter or for up to 3 years after the last contact.
7. Your Rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
Right of access: you may obtain a copy of your personal data.
Right of rectification: you may request correction of inaccurate data.
Right to erasure: you may request deletion of your personal data under certain conditions.
Right to restriction: you may request limitation of the processing of your data in certain cases.
Right to data portability: you may receive your data in a structured, commonly used format.
Right to object: you may object at any time to the use of your personal data for direct marketing purposes.
To exercise these rights, you may contact us by email at:
📧 aya.storeuk@outlook.com
8. Data Security
We implement appropriate technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration, or destruction.
Financial transactions are secured using encryption protocols (SSL/TLS) to protect your information during payments.
9. Cookies
Our website uses cookies to:
Improve the user experience.
Analyse website traffic and performance.
Provide targeted advertising.
You may modify your browser settings at any time to accept or refuse cookies. However, refusing cookies may affect your browsing experience on our website.
10. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated date. We encourage you to review this page regularly to stay informed of any updates.
11. Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:
📧 aya.storeuk@outlook.com